Start with the work, not the tool
Look for tasks that happen often, follow a clear pattern and take time away from higher-value work. Drafting first versions, sorting incoming requests or finding information in internal documents may be useful places to explore.
Choose one real business challenge, define what a better outcome looks like and learn from a small, low-risk experiment.
Design a human-friendly workflow
Map how work happens today. Decide where automation can help, where a person should review the result and what happens when something goes wrong. Start small, test with real users and keep the process easy to understand.
Treat trust as part of the design
Keep the work connected to your wider goals. Bring the right people into the conversation and make time to revisit what is working as needs change.
Talk through an idea →